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Cancellation Policy
*Please see Terms & Conditions
We feel it is important to make guests aware of their liabilities in the event of having to cancel a pre-booked stay. All cancellations must be made in writing including email and you will receive confirmation that your cancellation has been received. We do not accept cancellations by phone.
As a small business we are particularly vulnerable to guests who cancel close to the day of their arrival or curtail their stay for whatever reason and we advise all guests to avail of travel insurance which includes cancellation cover. If a guest cancels less than four weeks in advance of their arrival or curtails their stay for whatever reason, we reserve the right to charge the full price of the booking. In this event where we have enough time to replace the booking with an alternative, revenue earned will be used to offset some, or all, of the cancellation charges (less any ancillary costs). We reserve the right to cancel any booking at any time and in this event our liabilities are limited to a full refund of any monies paid. If guests do not accept these terms and conditions they are able to cancel their booking within 24 hours of sending a confirmation without incurring penalties. Failure to do so implies acceptance of these conditions.
If a guest does not arrive by 18.00 we always endeavour to contact the guest. If a guest is not contactable and has not arrived by 18.00 we reserve the right to treat the booking as a cancellation and cancellations charges apply.